Privacy Policy

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1. Introduction

Welcome to Filip Services and Trading LTD (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or communicate with us.

2. Who We Are

Company: Filip Services and Trading LTD

Administrator: George Filip

Phone: +357 95585758

Email: george_filip@icloud.com

Registered in Cyprus.

3. What Data We Collect

We may collect the following types of personal information:

• Identity Data: Name, surname, company name (if applicable)

• Contact Data: Phone number, email address, residential or business address

• Service Details: Information about your project or service request

• Communication Data: Any information you provide when contacting us (e.g. via form, WhatsApp, phone, email)

• Technical Data (if website tracking tools are used): IP address, browser type, device information

4. How We Collect Your Data

• When you contact us via phone, email, contact form, or WhatsApp

• When you request a quote or place an order

• When you visit our website and consent to cookies (if applicable)

5. Why We Use Your Data

We process your data for the following reasons:

• To provide and manage our services

• To respond to inquiries and provide quotations

• To fulfill legal and contractual obligations

• To send updates related to your order or service

• For administrative purposes, including invoicing and accounting

6. Legal Basis for Processing

We rely on the following legal grounds under the GDPR:

• Performance of a contract (e.g. service provision)

• Legal obligation (e.g. tax and accounting requirements)

• Consent (e.g. marketing communications, if any)

• Legitimate interest (e.g. improving customer service)

7. Data Sharing

We do not sell your personal data. We may share your data with:

• Accountants, subcontractors, or service providers (only as needed for the execution of services)

• Authorities or regulators if required by law

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations (e.g. tax laws may require us to retain invoices for 6 years).

9. Your Rights Under GDPR

You have the right to:

• Access your personal data

• Correct inaccuracies

• Request deletion (right to be forgotten)

• Object to processing

• Withdraw consent at any time (where applicable)

• Lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus

10. Security Measures

We implement appropriate technical and organizational measures to secure your data and prevent unauthorized access.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website or provided upon request.

12. Contact

For any questions or data-related requests, please contact:

George Filip

Email: george_filip@icloud.com

Phone: +357 95585758